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Claims Process explained

6 in-depth guides · updated November 2026

A claim is won or lost in the first 72 hours. This section walks through the order of operations — documenting damage, notifying the carrier, choosing a contractor, and negotiating the scope of loss so the settlement matches the real cost of repair.First 24 hours: what to photograph before anything is movedHow adjusters build the scope of loss — and how to challenge itSupplemental claims when hidden damage appears mid-repairClaim delays, bad-faith timelines and your state complaint route